Hello Park - Main

Preguntas frecuentes

• How much does it cost?

  You can find out more in the Prices section on the main page. Please note that on holidays, weekend rates apply.

• How many people can accompany a child?

  Children under 12 yera old must be accompanied by a responsible adult.

• Can I visit your park with a group of children (groups from kindergartens, school groups, camp groups)?

  We have special offers for group visits. Just call us or write a email

• Can I leave my child at the park and go shopping?

  Children under 12 must be accompanied by a responsible adult.

• Can I hold a child’s birthday party at the park?

  We know for certain that a child’s celebration will make them and their parents happy! That’s why we’re ready to take care of decorations, table settings, a celebratory lunch, entertainment services and everything else! We’ve prepared special package offers so that you can easily organize the best celebration possible at our park. You can find out more about these package offers on the Celebrations page.

• What services does your park offer for children’s birthday parties?

  We offer: Party rooms, a celebratory lunch, a cake catalog and candy bar, show programs, costumed entertainers, interactive quests, masterclasses, photo sessions and costume makeup. All the services that we and our partners offer are provided by professionals.

• How can I order a party?

  Contact us however is easiest for you: fill out the form on our site, call our park’s phone number or write to us in WhatsApp. Our staff will answer all your questions and help you set up your event.

• Can I bring my own cake, food and drinks to your park?

  You can order a cake, food and drinks in our park. We also have our “My Own Cake” service, where you can bring and eat your own cake at the park for a small Sweet Fee! We want to ensure our guests’ health, so we ask that you bring a receipt for the cake and that it be in its original packaging, with a visible production date and shelf life. You may not bring your own food or drink into the park!